Customer Service Representative

Customer Service Representative at T-Mark Plumbing, Heating, Cooling & Electric. Provide friendly, efficient service to customers across Buffalo and Western New York. Schedule appointments, answer questions, and solve customer problems. Strong customer service skills, people skills, and communication skills required.

Requirements

• Great personality, warm, friendly, empathic and caring.
• 2+ years call center experience including out bounding or selling.
• IT competent and proficiency in Microsoft Office Suite
• 2+ years’ experience working for a residential HVAC, plumbing or electrical service company desirable, not required.