Plumber - Veterans Encouraged to Apply!

T-Mark Plumbing, Heating, Cooling, and Electrical is seeking skilled Plumbers to join their tight-knit family. As a Plumber, you will have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers.

Requirements

• Customer Satisfaction: Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations.
• Diagnosing and troubleshooting plumbing issues, recommending appropriate solutions and discussing options with customers.
• Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
• Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
• Collaborating effectively with team members, sharing knowledge and assisting colleagues as needed.
• Upholding professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience.
• Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.

Benefits

• Industry-Leading Compensation
• Fully Stocked Warehouse
• Clean Fully Stocked Truck
• Comprehensive Health Benefits
• Paid Time Off Starting Day 1!
• 401(k) Plan
• Parental Leave
• Tool and Boot Allowance
• Training and Development Opportunities
• Yearly Performance Reviews