Senior Technical Support Engineer

Simpplr is looking for an experienced Sr. Technical Support Engineer to join their Technical Support team. The role involves troubleshooting and resolving complex technical issues experienced by Simpplr customers, with a focus on identity, provisioning, and HRIS integrations.

Requirements

• 2-7 years of experience in a customer-facing Technical Support, Integration Support, Solutions Engineering, or Technical Consulting role
• Strong hands-on experience with Identity and Access Management (IAM) platforms such as Okta, Microsoft Entra ID / Azure AD, OneLogin, Ping Identity
• Experience supporting HRIS platforms such as Workday, BambooHR, SAP SuccessFactors, ADP, HiBob
• Strong understanding of SCIM provisioning, SAML/SSO authentication, OAuth/OIDC concepts, user lifecycle management, identity federation, directory synchronization

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Remote work options