Email & CRM Coordinator

We are seeking an Email & CRM Coordinator to plan, build, optimize, and report on email and SMS campaigns for our Broadway, touring, and arts & culture clients across the US. The role blends creativity, technical skill, and customer-lifecycle strategy.

Requirements

• 3+ years of hands-on experience in email marketing, CRM, or lifecycle marketing
• Proficient across Mailchimp, HubSpot, Salesforce, and/or Tessitura, with the ability to learn new platforms quickly
• Strong understanding of segmentation, automations, A/B testing, deliverability basics, and performance metrics
• Exceptional attention to detail, organizational skills, and commitment to QC
• Strong communication skills, both written and verbal

Benefits

• Competitive salary between $55,000- $70,000
• 24-day PTO per year
• 401(K) Retirement Plan
• Company subsidised healthcare and dental care
• Hybrid working and working from home equipment allowance
• Free tickets to live events
• Structured personal development
• Opportunity to input into the social calendar