Passenger Relations Officer

Passenger Relations Officer will manage the day-to-day operations of the SIA flagship SilverKris Lounge, providing personalized services to premium passengers and resolving escalated complaints.

Requirements

• Possess a NITEC/Higher NITEC/Diploma in any discipline
• Proficient in the English Language and another language e.g. Chinese, French, German, Italian or Korean
• IT Proficiency e.g. MS Office
• Experience in front-line customer service is preferred