Exec / Snr Exec / Asst Mgr Customer Contact Services (Centre of Excellence)
Singapore AirlinesSingapore
Posted February 27, 2026
Full Time
About the Company
Singapore Airlines provides high-quality air transportation services with a mission to maximize returns for shareholders and employees.
Job Description
The successful candidate will work in the Customer Contact Services Department, providing operational guidance and strategic support to contact centre operations. Key responsibilities include overseeing vendor teams, managing change initiatives, and leading engagement initiatives involving service partners.
Requirements
- Degree in any discipline.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
- Demonstrate strong leadership and stakeholder management capabilities.
- Project management experience.
- Self-motivated, resourceful and able to work independently.
