Customer Service Executive (1 year agency contract)
Singtel GroupSingapore, Singapore
Posted August 27, 2025
Full Time
About the Company
Singtel Group is Asia's leading communications technology provider, offering a comprehensive range of services including mobile, broadband, TV, cloud computing, cybersecurity, and enterprise solutions. With a presence in 21 countries and over 740 million mobile customers, Singtel leverages next-generation technologies to deliver innovative customer experiences and empower businesses for sustainable growth.
Job Description
Singtel is seeking a Customer Service Executive to join their Enterprise group. This role focuses on providing excellent customer service within a dynamic and forward-thinking environment, involving processes like SIM activation, billing adjustments, and issue resolution. The company emphasizes growth, impact, and a positive work culture.
Requirements
- Diploma in any discipline
- Minimum of 1 year of experience in a customer service environment
- Fluent English speaking and writing skills
- Good customer service and communication skills
- Ability to handle difficult calls and emails
- Initiative and willingness to learn
- Proficiency in MS Office
- Familiarity with Singtel Health, Safety & Environmental policies
Benefits
- Hybrid work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
