IT Service Desk Support
Singtel GroupKuala Lumpur, Kuala Lumpur, Malaysia
Posted February 11, 2026
Full Time
About the Company
A company with a big vision and a commitment to delivering quality customer service
Job Description
Be a part of something BIG! The IT Service Desk Support provides First Call Resolution (FCR) technical support via phone, self-service tickets and live chat, ensuring timely responses and accurate resolutions to customer issues and enquiries.
Requirements
- Degree/Diploma in any discipline, preferably in IT related field
- 1-2 years of experience in IT ServiceDesk, Call Centre, Customer Service (calls and correspondents) environment
- Positive mindset with a CAN-DO attitude and passion to deliver quality customer service
Benefits
- Good career growth opportunities
- Competitive compensation and benefits