Customer Account Manager

We are looking for a dedicated and dynamic Customer Account Manager to join our team full-time at our on-site location in Houston. The successful candidate will develop new business, build and manage a robust book of business, and ensure exceptional customer service through effective communication and account management.

Requirements

• Build a Book of Business: Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies.
• Develop New Business Opportunities: Identify and pursue new business opportunities to drive growth and revenue.
• Manage and Nurture Customer Accounts: Maintain and enhance customer relationships by providing personalized and proactive account management.
• Maintain Effective Communication Channels: Ensure clear, consistent, and responsive communication with customers to address their needs and concerns.
• Ensure Excellent Customer Account Management: Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty.
• Proven Sales Experience: Demonstrated success in sales with a track record of meeting or exceeding targets.
• Passion for Sales and Strong Problem-Solving Skills: Enthusiastic about sales with the ability to think critically and solve challenges effectively.
• Excellent Communication and Customer Service Skills: Strong verbal and written communication abilities, coupled with exceptional customer service skills.
• Ability to Develop New Business and Build Strong Customer Relationships: Proven capability to create new business opportunities and foster lasting relationships with customers.
• Ability to Work Independently and as Part of a Team: Self-motivated and able to work autonomously, yet also a collaborative team player.
• Bachelor’s Degree Preferred but Not Required: Higher education is an advantage, but not essential.
• Experience in the Logistics Industry is a Plus: Familiarity with logistics or related industries is beneficial.
• Proficiency in Software Skills and a Willingness to Learn: Competence with various software tools and a proactive attitude towards learning new technologies.

Benefits

• Comprehensive Benefits: Health, Dental, and Vision coverage
• Unlimited PTO: Flexible vacation policies
• 401k Matching: Secure your future with our 401k plan
• Career Growth Opportunities: No corporate ladder to climb
• Frequent Team Building Trips: Company offsite events
• Mental Resets: Take breaks to rejuvenate
• End-of-Year Bonuses and Awards: Recognition for your hard work
• Ongoing Competition Rewards: Additional incentives and team offsite events