Customer Journey & Content Senior Specialist

Manage the Content Management System for PokerStars Italy, ensuring content accuracy and updates, and work closely with Customer Operations and commercial teams to ensure seamless alignment between marketing, promotions, and customer experience.

Requirements

• Proven experience managing a CMS for a website, app, or digital platform
• Strong organizational skills and attention to detail
• Ability to work efficiently under time pressure
• Basic troubleshooting skills to fix content-related bugs
• Excellent communication skills to coordinate with multiple teams
• Familiarity with banner management and digital publishing workflows
• Data-driven approach and familiarity with analysis and reporting
• Ability to analyse and optimize users' content-consumption journeys
• Passion for sports, sports betting, and poker is a strong plus

Benefits

• Permanent contract
• Hybrid work
• Meal allowance
• Supplemental Health Insurance
• Inclusive work environment
• Well-Being Support
• Learning and Development
• Parental Leave Packages
• Volunteering during working hours