Customer Service Executive
Sisco JobsRiyadh Region, Saudi Arabia
Posted February 7, 2026
Full Time
About the Company
Sisco Jobs, established in 2007, is a leading HR services provider in India that specializes in recruitment, training, people development, and temporary workforce solutions. Leveraging a nationwide network of strategic alliances, the company delivers tailored placement services, workplace skill training, and institutional training to help organizations build high‑performing teams. Sisco Jobs distinguishes itself through a steadfast commitment to professionalism, confidentiality, and ethical practices, ensuring trust and discretion for clients, candidates, and colleagues alike. With a vision to become the partner of choice, the firm empowers both clients and candidates to achieve organizational excellence and career success.
Job Description
The Customer Service Executive is responsible for providing high-quality support to customers by handling inquiries, resolving complaints, and ensuring customer satisfaction.
Requirements
- Handle customer inquiries through phone, email, chat, and in-person interactions
- Provide accurate information about products, services, policies, and procedures
- Resolve customer complaints and issues in a professional and timely manner
- Maintain detailed records of customer interactions and transactions
- Follow up with customers to ensure issues are resolved satisfactorily
- Coordinate with internal departments for effective problem resolution
- Process service requests, feedback, and escalations as per company guidelines
- Maintain a positive, courteous, and helpful attitude at all times
- Meet service quality standards, response times, and performance targets
- Assist in improving customer service processes and procedures
