Account Manager, Enterprise - DACH

Sitecore is seeking an Account Manager, Enterprise - DACH to manage and grow relationships with existing customers, identify growth opportunities, and drive strategic expansion. The role requires a German native level speaker, fluency in English, and experience in software sales or SaaS environment.

Requirements

• Act as primary contact for designated accounts, fostering strong relationships across all levels
• Understand each customer's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth
• Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for exceptional client support
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements