Senior Commercial Insights Analyst
SiteMinderPune, Maharashtra, India • Bangkok, Thailand • Manila, Philippines
Posted May 30, 2026
Full Time
About the Company
SiteMinder is a global hospitality technology company headquartered in Sydney. They offer leading hotel distribution and revenue platforms like SiteMinder and Little Hotelier, which streamline online distribution, channel management, and property management for hotels worldwide. With the largest partner ecosystem in the industry, they generate over 125 million reservations worth US$50 billion annually, making their solutions indispensable for hoteliers of all sizes.
Job Description
At SiteMinder, we're looking for a Senior Commercial Insights Analyst to optimize customer experiences through data-driven insights and strategic project management. This role combines customer empathy with analytical rigour to drive meaningful improvements across the customer journey.
Requirements
- Proven ability to translate data into actionable business insights
- Excellent Presentation Skills
- Someone with Strategical & inquisitive Mindset
- Ability to drive strategic outcomes independently based on your Analysis & Observations
- Experience in a management consulting firm or domain
- Experience with customer analytics, journey mapping, and user experience optimisation
- Strong project management skills with ability to coordinate cross-functional initiatives
- Preferred exposure in customer research methodologies and voice-of-customer programmes
- Advanced proficiency in Excel and Salesforce; SQL experience preferred
Benefits
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
