Our staffing agency is recruiting on behalf of a leading marketing organization for a Systems Administrator responsible for managing user access, platform logins, digital systems, and dayâtoâday operational technology that supports B2C marketing activities.
Requirements
- Manage user accounts, permissions, and access controls across client portals, marketing platforms, and internal systems.
- Administer and maintain digital platforms used for B2C engagement, including login management, troubleshooting access issues, and ensuring system uptime.
- Monitor system performance, identify issues, and coordinate timely resolutions to minimize disruptions.
- Maintain documentation for system configurations, access protocols, and platform workflows.
- Collaborate with marketing, operations, and client services teams to support platform needs and ensure smooth user experiences.
- Coordinate with thirdâparty vendors and platform providers for escalations, updates, and system enhancements.
- Support data integrity efforts, including backups, user audits, and compliance with security standards.
- Assist with onboarding and offboarding processes by managing user setup, permissions, and system access.
- Participate in system upgrades, integrations, and process improvements to enhance operational efficiency.