Senior Executive - Customer Service
SKFPune, Maharashtra, India • Mysuru, Karnataka, India
Posted November 12, 2025
Full Time
About the Company
SKF is a global supplier of bearings and supporting solutions for rotating equipment, with over 40,000 employees in 130 countries.
Job Description
The Senior Executive - Customer Service will be responsible for partnering with customers throughout their O2C journey, ensuring efficient and accurate handling of customer quotations, orders, and schedules, and monitoring progress to ensure complete execution of orders. The role will also involve coordinating with internal teams, supporting business unit targets, and enhancing customer experience through regular communication and visits.
Requirements
- Empathy and strong communication skills
- Interpersonal and negotiation skills
- Initiative and solution mindset oriented problem-solving skills
- Knowledge of commercial terms, taxes, contracts, orders, and sales transactions
- Material management forecasting, scheduling, planning, and execution
