Customer Service Assistant Administrator

We are seeking a Customer Service Assistant Administrator to support our customers and internal teams across the Middle East and North Africa (MENA) region.

Requirements

• High school diploma required; Bachelor’s degree or diploma in Business Administration, Communications, or a related field is preferred.
• 1–3 years of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).
• Proficiency with common office tools (Microsoft Office/Google Workspace), especially Excel/Sheets, email management, and document formatting.
• Experience using CRM systems (e.g., Salesforce, Zoho, Dynamics, HubSpot) or ticketing tools is preferred.
• Language Requirements (MENA-Focused)
• Fluent Arabic (spoken and written) is strongly preferred for most MENA markets.
• Professional English (spoken and written) is required.
• Additional languages (French for North Africa, Urdu/Hindi/Tagalog for GCC customer bases) are a plus depending on market needs.