Customer Service Representative – Administrative

We are seeking a Customer Service Representative – Administrative to support our customers and internal teams across the MENA region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries.

Requirements

• High school diploma required; Bachelor’s degree or diploma in a related field is preferred.
• Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage).
• Proficiency with common office tools (Microsoft Office/Google Workspace), especially Excel/Sheets, email management, and document formatting.
• Experience using CRM systems
• Basic Arabic (spoken and written)
• English basic (spoken and written)