Sales Associate

The Sales Associate role is an on-site position that requires a strong presence during assigned shifts to lead operations, engage with clients, and support team success. The ideal candidate will have intermediate knowledge of retail operations, POS systems, and cash handling, as well as strong product knowledge and passion for skincare and client education. They will also have advanced interpersonal skills with the ability to coach peers and foster teamwork.

Requirements

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.
• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.
• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

Benefits

• Skin Laundry Employee Treatment & Product Discount Program.
• Holiday Policy.
• Mental health initiatives.