The Sales Associate role is an on-site position that requires leading operations, engaging with clients, and supporting team success while providing exceptional client service and sales expertise.
Requirements
- Lead by example in achieving daily sales and conversion goals
- Deliver exceptional client service by educating clients on products, memberships, and treatments
- Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up
- Reinforce Skin Laundry's service standards and brand values during every client interaction
- Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness
- Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts
- Ensure cleanliness, organization, and merchandising standards are consistently met
- Execute operational checklists and compliance tasks as directed by the ACM or CM
- Provide on-the-floor coaching and real-time feedback to Sales Associates
- Support onboarding and training of new team members under ACM/CM guidance
- Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate
- Foster a supportive, inclusive environment that encourages collaboration and growth
Benefits
- Skin Laundry Employee Treatment & Product Discount Program
- Holiday Policy
- Mental health initiatives