Customer Success Manager for GSA

As a Customer Success Manager at Smartly, you'll take ownership of our global customers, provide consultative advice, and drive long-term success and customer satisfaction.

Requirements

• 3–5+ years of digital marketing experience
• Experience managing a portfolio of accounts and driving measurable customer outcomes
• Deep understanding of paid social, Google, and the broader digital advertising ecosystem
• Comfortable addressing technical challenges and partnering with technical teams
• Skilled in translating complex goals into strategic plans
• Track record of improving operational processes for customers

Benefits

• Five weeks paid time off
• 11 company paid holidays
• Unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities