Customer Success Manager - Scale Team
Smartly.ioManila, Philippines
Posted February 10, 2026
Full Time
About the Company
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers.
Job Description
We are looking for a Customer Success Manager to join our growing Customer Success team. As a Customer Success Manager, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio.
Requirements
- 4+ years of relevant experience in a customer success or similar customer-facing function
- Advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
- Proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
- Results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
Benefits
- Competitive salary
- Excellent benefits package
- Opportunities for growth and professional development
- Collaborative and dynamic work environment