Operations Project Manager

Operations Project Manager responsible for building and improving operational processes, designing scalable processes, creating clear operational standards, and ensuring teams have the tools and structure they need to deliver consistent, high-quality outcomes.

Requirements

• Strong experience in operations, program management, project management, or business operations
• Proven ability to design, implement, and improve scalable processes
• Experience working cross-functionally with multiple stakeholders and teams
• Strong documentation skills with the ability to create clear, structured, and usable materials
• Effective communicator who can align stakeholders and drive clarity across teams
• Comfortable identifying inefficiencies and turning insights into actionable improvements

Benefits

• Five weeks paid time off (PTO)
• 11 company paid holidays
• unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities