Client Project Manager I

As a Client Project Manager at SmartRent, you'll oversee multiple projects, communicate with clients, and collaborate with various teams to manage projects and meet client requirements.

Requirements

• At least 2 years of experience in a customer-facing environment
• At least 1 year of experience in project management or similar role
• Experience with a CRM or project management solution (Salesforce, Jira, and Zendesk preferred)
• Tech savvy and computer literate, including proficiency in using Google Suite
• Excellent written and verbal communication skills
• Enthusiasm, patience, and multitasking skills are required to handle multiple client requests effectively
• Analytical mindset with a passion for problem-solving
• Experience with and a skill for de-escalating situations
• Excellent work ethic and self-motivation
• Time management and organizational skills
• High attention to detail and process-oriented
• Ability to write about technical subjects clearly and in an engaging style
• Passion to grow & learn
• Willingness and ability to travel up to 10% (including overnight stays) to client sites if needed

Benefits

• Medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions
• Flexible and generous PTO
• Competitive 401(k) with employer contributions
• Paid parental leave
• Discounted insurance plans for pets and legal services
• Employee stock purchase plan