Corporate Account Manager

The Corporate Account Manager is responsible for representing SMC in all business activities associated with a corporate account, developing a thorough understanding of the customer's business and technological requirements, and for aligning SMC resources with the customer's objectives to obtain mutual success.

Requirements

• Retains and profitably grows sales through proactive management and winning specifications of Corporate Accounts.
• Meet or exceed annual growth expectations on a consistent basis.
• Presents all of SMC’s capabilities, services and products to current and prospective target customers
• Serves as the primary contact for assigned customers and is responsible for customer growth
• Represents the voice of the customer’s needs and goals within the organization
• Leads all aspects of the sales process, calling upon others to assist in solution development
• Own and manage customer relationship
• Develop and execute detailed customer action plan and forecast as required
• Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available
• Initiate and manage Investment Opportunities
• Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
• Have passed all training required by SMC
• Be competent in all SMC sales philosophy, strategies, and tactics
• Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary
• Implementing complex pricing proposal and agreements that satisfy customer requests while maintaining profitability for SMC, including global agreements
• Developing and implementing a sales channel strategy that meets the needs of the corporate account
• Identifying new projects and opportunities at customer such as plant expansions, machinery purchases, improvements, etc.
• Consistent and timely communication with the key decision makers of the customer, including related OEM’s, engineering firms, subcontractors, etc.
• Coaching/mentoring experiences with less senior sales staff and peers with a focus on the plant level salespeople at the corporate acct
• Successfully complete other duties as prescribed by the Sales/Branch/Industry Manager