Sales Operational Support - Sales Operations Coordinator

The Sales Operational Support - Sales Operations Coordinator role is responsible for managing the customer notification portion of the change control process, supporting change transition for Sales and customers, and collaborating with Sales and other departments to affect necessary changes to support corporate goals.

Requirements

• Collect, review, and analyze product change notifications
• Assess the impact of proposed changes on functionality, manufacturability, regulatory compliance, and customer needs
• Develop and implement a system for version control of documents related to product changes
• Maintain appropriate records of change control customers, part numbers, changes, approvals, etc.
• Maintain a centralized repository of all change control documentation
• Continuously evaluate and identify opportunities for improvement in the product change process
• Maintain and update process and policy documentation related to product changes
• Collaborate with the Sales team to understand customer needs and identify potential product change opportunities
• Collaborate with Sales and other departments to affect necessary changes to support corporate goals
• Assist the Sales team in developing sales collateral and presentations that effectively communicate product changes to customers
• Manage and track the progress of change implementation according to the established plan
• Facilitate communication with impacted customers concerning upcoming product changes
• Support Sales Team with streamlining opportunities
• Perform all other duties as assigned

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance