Customer Service Representative
SMDigitalLocation not specified
Posted July 3, 2023
Full Time
About the Company
SMDigital is a full‑service digital agency that partners with businesses at any growth stage to accelerate their digital transformation. Leveraging expertise in SEO, SEM, PPC, SMM, web design, and e‑commerce development, the firm crafts tailored marketing programs that generate revenue, generate leads, and boost conversions. The agency’s consultative approach combines strategic branding and reputation management with data‑driven digital marketing to deliver measurable results. SMDigital distinguishes itself by acting as a trusted ally—ready to navigate crises and turn challenges into opportunities for growth. Its collaborative culture and commitment to client success make it a preferred partner for companies seeking sustained online performance.
Job Description
We are looking for a highly motivated and hard-working Customer Service Representative to fill a Full-Time position in our Healthcare Account.
Requirements
- 3 years of experience in a Call Center/Customer Service environment (Preferred)
- Healthcare experience a plus
- Proficient in the use of computers in daily function
- Exceptional customer service, active listening, and verbal/communication skills, professional voice
- Passionate about continuous process improvement, always actively seeking out practical solutions to challenging business problems
- Willing to work on shifting schedules
- Strong time management
- Adaptability and accountability
- Ability to multi-task and work in a fast-paced environment
Benefits
- Monthly Company Bonus Program
- Paid Vacation Leave
- Holiday Bonus
