Technical Solution Engineer / Part time

Smeetz is a fast-growing SaaS startup revolutionizing visitor attractions management with a unified commerce platform. We're looking for a part-time Technical Solution Engineer to provide advanced technical support and help shape customer service operations.

Requirements

• Excellent command of French and English
• Ability and confidence to speak with customers on the phone in a professional and empathetic way
• Experience with web development, data management, and debugging
• Solid understanding of technical troubleshooting, particularly in L2 and L3 support
• Good communication skills, able to explain technical topics to non-technical users
• Ability to work collaboratively with cross-functional teams, including developers
• Bachelor degree in Computer Science

Benefits

• Flexible work hours
• Option to work remotely
• Performance-driven environment
• Vibrant and inclusive work environment
• Recognition and reward for successes