Customer Service Delivery Representative
Smith&Smith®Napier, Hawke's Bay, New Zealand
Posted March 27, 2026
Full Time
About the Company
Belron New Zealand is a leading vehicle glass repair and replacement group with operations in 40 countries across 6 continents.
Job Description
We're looking for a Customer Service Delivery Representative to join our Napier crew, providing exceptional service to customers and working closely with teams across the organisation. The role involves handling customer enquiries, processing orders, and addressing concerns promptly and professionally. We offer a fun and collaborative team environment, full support and training, and a comprehensive rewards programme.
Requirements
- Prior experience in a customer service role
- Excellent communication and problem-solving skills
- Proven ability to provide exceptional customer support
- Excellent multitasker
- Confident with computers and using multiple systems
- Ability to work independently and efficiently
Benefits
- Training and ongoing support
- Comprehensive wellness programme
- Rewards programme with discounts and vouchers
- Annual wellbeing fund
- Birthday leave
- Support for new parents
- Paid day off to volunteer
- Global opportunities