Partner Relationship Manager

SmithRx is a rapidly growing Health-Tech company seeking a Partner Relationship Manager to ensure the complete post go-live success and collaboration with TPA and Data Partners in support of our mutual customers. As a trusted advisor and business partner, you will be responsible for maintaining a comprehensive understanding of business and technical challenges faced by customers and driving resolution for escalated client issues.

Requirements

• 5+ years of working knowledge of healthcare benefits, pharmacy benefits, or commercial health insurance
• 3+ years of experience in a client-facing role, preferably in Customer Success or Account Management
• 3+ years of working experience with technical data file exchange (EDI or ETL)
• Bachelor’s and Advanced Degree in a related field strongly preferred.

Benefits

• Medical
• Pharmacy
• Dental
• Vision
• Life Insurance and AD&D Insurance
• Flexible Spending Benefits
• 401(k) Retirement Savings Program
• Short-term and long-term disability
• Discretionary Paid Time Off
• 12 Paid Holidays
• Commuter Benefits
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities