CSR - Dept. III - CU3B00

The successful candidate will be responsible for managing all aspects of processing update requests, receiving discrepant material, and ensuring timely response to internal/external customers’ requests to achieve customer satisfaction goals.

Requirements

• Assist in the daily aspects of order processing, fulfillment, receiving, and customer service.
• Provide quick and accurate responses to interoffice emails and emails from customers.
• Assist in generating reports.
• Work with different departments, like receiving, depot, planner and shipping to fulfill the customer’s requests on timely manner.
• Provide estimate delivery time if the request can’t be made on time
• Keep warehouse organized and clean at all times.
• Maintain a positive work environment while supporting the company’s culture.
• Foster a healthy and safe work environment, focusing on the well-being of all associates.