Sr. Technical Writer (Contingent)

SNAP, Inc. is seeking a Senior Technical Writer to lead a team of Technical Writers on a large program supported by more than 100 full-time employees. The preferred candidate will possess Census Bureau experience, excellent people and leadership skills, and great communication and presentation skills.

Requirements

• Previous experience working as a Senior Technical Writer on a similar-sized project
• Extensive knowledge of the Document Development Life Cycle (DDLC)
• Extensive knowledge of the ADDIE Model
• Working knowledge of software development lifecycle (waterfall and agile)
• Knowledge and experience, which demonstrates the ability to work well with others in a team environment
• Extensive experience in developing technical documentation for software systems
• Extensive experience in designing and developing technical documentation
• Extensive experience in analyzing documented requirements, developing supporting documentation and eliciting feedback from the subject matter experts, and the target audience from which the documentation is written
• Experienced in developing specifications
• Extensive experience in analyzing and interpreting specifications from which technical documentation will be written
• Experience editing and proofreading, taking meeting minutes, writing logical instructions, developing training manuals, procedural manuals, self-studies, user guides, workbooks, job aids, training exercises
• Experience developing training need assessments and evaluations
• Highly skilled in the use of standard office software packages (e.g., Excel, Word, Access etc.)
• Ability to multi-task and meet established deadlines for multiple projects simultaneously
• Ability to work in a high pressure, production environment

Benefits

• 100% company paid group medical/dental insurance (employee) and 50% company-paid for dependents
• 10 holidays and 15 days PTO
• Life and disability coverage
• Flexible Spending Accounts (FSAs)
• 401(k) Plans
• Tuition Reimbursement
• Employee Assistance Program
• Relocation Assistance (for qualified and pre-approved employees)