Care Coordinator (Spanish & English Proficiency)

SnappyCX is seeking experienced Care Coordinators to join its client's care team. This is a fully-remote, full-time position.

Requirements

• Care coordination experience (preferably within a home care or a similar healthcare coordination role
• Familiarity with home care scheduling software (e.g. HHAeXchange, Epic, Athenahealth, or similar EHR systems)
• Good communication skills—comfortable managing a high call volume and building rapport over the phone
• Knowledge of industry regulations and compliance requirements (e.g., HIPAA, state home care regulations)
• Strong organizational and multitasking abilities, with attention to detail
• Proficiency in Microsoft Office (Word, Excel, Outlook) and willingness to learn care-management or scheduling systems
• Compassionate, service-oriented mindset and ability to remain calm under pressure