User Experience Designer
Softtest pays pty ltdCanberra, Australia
Posted January 5, 2026
Full Time
About the Company
Softtest Pays is a leading Australian technology and digital talent specialist that connects thousands of IT professionals with top-tier organisations each year. The firm offers IT staffing, technology recruitment and professional consultancy services, leveraging innovative and flexible sourcing strategies developed in close partnership with clients nationwide. Softtest Pays distinguishes itself through a strong commitment to ethical practices, workplace diversity, and personalised support for both candidates and contractors, supported by dedicated Contractor Care Consultants. Since 2009, the company has built a reputation for excellence, earning Defence Industry supplier status in 2021 and maintaining memberships with the Australian Computer Society and other industry bodies.
Job Description
The User Experience Designer will lead stakeholders and project teams to generate journey maps, service blueprints, and service models, and effectively use qualitative and quantitative data to drive improvements. The role requires experience working in an Agile team, using design software, and communicating designs for executive and delivery teams.
Requirements
- Demonstrated experience in leading stakeholders and project teams to generate journey maps, service blueprints, service models, and clearly articulate actionable insights and opportunities for service and experience improvement
- Demonstrated ability overseeing and participating in research activities, generating insights and effectively using qualitative and quantitative data to drive improvements
- Demonstrated experience working in an Agile team, including the ability to scope and break down work into design deliverables, and tailor methods and processes to set timeboxes
- Demonstrated experience using Miro, Figma, Microsoft PowerPoint and other design software to communicate designs for executive and delivery teams