Duty Manager (m/f/d)

The Duty Manager is responsible for overseeing the operational integrity, safety, and overall experience at Soho House Berlin during late shifts and events. This role combines operational oversight with property protection, guest support, and team coordination.

Requirements

• Minimum 2 years of experience in hotel or hospitality management, ideally in a high-end, lifestyle, or members’ club environment.
• Strong understanding of daily hotel operations, guest experience standards, and service delivery at a premium level.
• Valid Certificate of Competence under § 34a GewO, required for performing guarding duties in public areas such as hotel entrances.
• Relevant experience in the security industry, such as property protection or patrol service—preferably within hotel settings.
• Clean criminal record (police clearance may be required).
• Fluent in German and English (minimum C1 level), both spoken and written.

Benefits

• 2 paid 'Volunteer Days' per calendar year (to support charitable causes).
• Every House Membership
• Monthly movie screenings in the in-house cinema with current movies
• Weekly Yoga/Pilates classes
• 50% discount on our Cowshed products
• Discounts with external providers (corporate benefits)