Host/Hostess

The role of a Host at Soho House is to greet guests, answer calls, and create reservations for the Club or F&B Operation(s)/Restaurant(s). A successful Host is responsible for training other reception team members and promoting a positive experience for guests and staff.

Requirements

• Minimum of 3+ years' experience in a similar role
• OpenTable and MICROS experience
• Experience answering high-volume phone lines and inquiries professionally
• Problem-solving skills and conflict resolution
• Detail-oriented, articulate, and ability to multi-task in a high-volume work environment
• Strong communication skills and ability to follow written and verbal instructions
• Flexible schedule and ability to work nights, weekends, and holidays
• Must be able to seize, grasp, turn, and hold objects with hands
• Must be able to work on your feet for at least 8-10 hours
• Must be able to understand and communicate clearly with guests, members, and coworkers

Benefits

• Health Care
• 401K with 2% match
• Paid Time Off
• Career Development
• Soho Impact
• Learning & Development
• Cookhouse & House Tonic
• Team Events
• Team Meal