Customer Service Representative - $14.00/hr

Customer Service Representative at Solera. Provide valuable solutions to car dealerships by increasing business, driving appointments, and building customer loyalty.

Requirements

• 6 months or more of call center experience needed
• Must have the ability to speak clearly and use professional telephone etiquette
• Type accurately and efficiently
• Use active listening skills
• Acknowledge and respond quickly during customer conversations
• Solicit valuable customer feedback
• Appropriately manage difficult customer situations
• Multi-task between scheduling programs, call surveys, and customer conversations

Benefits

• Great pay with benefits
• Flexible schedules, perfect for students
• Fixed schedules, no surprises of reduced hours
• Global company with room for advancement