Front Desk Hospitality Agent (Overnight)

Sonder is a leading global hospitality brand that offers premium apartments and boutique hotels. We're looking for a Front Desk Hospitality Agent to be the face of Sonder, delivering exceptional guest experiences and creating a welcoming environment for guests and team members. This role is perfect for someone who loves interacting with guests, creatively solving problems, and is committed to delivering exceptional guest service.

Requirements

• Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles.
• Excellent problem-solving skills, with a proactive approach to addressing guest needs and a desire to “get it done” for our guests.
• Strong computer literacy and writing skills, and comfortable switching between multiple desktop and mobile applications.
• Organized, hardworking, and detail-oriented; someone who thrives in a fast-paced environment with an ability to work effectively both independently and in a team.

Benefits

• Competitive compensation
• Medical, dental and vision insurance (where applicable)
• Flexible vacation
• Wellness and volunteering days
• Annual free credits and discounts to stay in Sonders
• Workplace flexibility (for remote-specified positions only)