The Banquet Server provides exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.
Requirements
- Assist with the complete setup and breakdown of the banquet area.
- Relay food and beverage orders.
- Perform pre and post shift side work set-up condiments, etc.
- Properly store all reusable goods.
- Clear tables after service.
- Maintain a high level of cleanliness and awareness of sanitary practices.
- Anticipate guests’ needs and exceed customer service expectations.
- Maintain composure in a fast-paced environment.
- Relay important information about orders, allergies and special requests to the appropriate person.
- Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction;
- Present in professional appearance and mannerisms
- Perform other duties as assigned which may include assisting with set-up and break down a function space and plating of meals
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance