The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.
Requirements
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Clean and service assigned rooms or areas according to established standards and procedures.
- Notify supervisor when service is completed so rooms may be sold or occupied.
- Report any room unable to be serviced to supervisor according to established procedures.
- Minimize waste of supplies and amenities within all areas of housekeeping.
- Perform other duties as assigned.
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance