The Pool Attendant provides excellent customer service to our guests by maintaining a clean, organized, and well-stocked space and by assisting with any guest requests.
Requirements
- Clean fitness and recreation area restrooms.
- Launder, fold, and stack towels according to company procedures.
- Distribute towels to guests.
- Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
- Provide information to guests about available recreation facilities and activities.
- Promote a fun and relaxing atmosphere for guests.
- Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
- Provide assistance to injured guests until the arrival of emergency medical services.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Anticipate and address guests' service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Visually inspect tools, equipment, or machines. Report any broken equipment to the Maintenance Department.
- Set up and break down Pool Attendant station, towel supply area, umbrellas, etc.
- Maintain cleanliness of the pool deck.
- Verify resident and guest information for pool access.
- Inform guests of pool rules and enforce rules, as needed.
- May be required to work nights, weekends and/or holidays.
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long-Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance