Clinical Customer Service Representative (Support)
Sonic Healthcare USAAustin, Texas, United States
Posted April 9, 2026
Full Time
About the Company
Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostics companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 120 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and professional pathology groups throughout the USA with nine operating divisions and nearly eight thousand US-based employees. Sonic Healthcare USA utilizes a federated business model that emphasizes medical leadership and community-based laboratory testing and professional pathology services to provide outstanding quality and service to the doctors and patients that they serve. For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.
Job Description
Clinical Customer Service Representative (Support) role providing exceptional service to patients, clients, and laboratory team members over the phone, processing billing claims, and championing safety, compliance, and quality control.
Requirements
- High School Diploma or equivalent
- 1 year of experience working in a call center or in the laboratory
- Exceptional communication skills
- Top notch typing proficiency (at least 35wpm), including 10-key
- Ability to thrive in a fast-paced environment
Benefits
- Paid Time Off
- Paid Holidays
- Medical, dental, and vision insurance
- 401(k) plus company match