Patient Care Associate

Sono Bello is seeking a dynamic Patient Care Associate (PCA) passionate about aesthetics to join our team. The PCA will act as the secondary sales consultant within the center and assist the lead Patient Care Consultant (PCC) in conducting in-person consultations, guiding patients through the Sono Bello process, and helping them choose procedures that align with their goals.

Requirements

• Prior sales experience or direct exposure to one-on-one consultative selling, especially in aesthetic industries such as plastic or cosmetic surgery, cosmetics, hair restoration, or laser hair removal, is considered a plus
• Ability to quickly build rapport, assess patient needs, and create urgency that drives action
• Excellent interpersonal skills to build effective relationships with patients, physicians, and team members
• Technology proficiency, including MS Office and CRM tools for managing a sales pipeline, running financing, and scheduling, is considered a plus
• Self-starter with strong accountability and motivation to hit and exceed performance targets (KPIs)
• Maintains professionalism and composure under pressure
• Exceptionally organized and able to prioritize competing responsibilities

Benefits

• Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays