Senior CRM Manager

As the Senior CRM Manager, you will look after a team who are responsible for working closely with our labels at SMEUK to help deliver best-in-class, creative & innovative CRM campaigns for our artists with the aim of engaging artist current fanbases & acquisition of new fans.

Requirements

• Proven experience in a CRM role, preferably in Music, Entertainment or Media.
• Experience with Salesforce Marketing Cloud, Snowflake or similar technologies
• Knowledgeable in CSS, JavaScript, HTML & Email Marketing
• Experience with third party tools (or similar) such as Movable Ink, Wyng and The Appreciation Engine is desirable.
• Experience with e-commerce stores such as Shopify.
• Knowledge of Data Protection legislation and data management.
• Use of project management tools such as Asana.
• Strong Project management skills, with the ability to manage a team to deliver projects on time.
• A detail-orientated, excellent communicator, and enthusiastic collaborator that works well with team members.
• Ability to thrive in fast-paced environment, manage multiple tasks at once and work to deadlines
• Passion for music and helping artists to connect with and build new fanbases

Benefits

• Private medical cover
• Generous pension scheme
• Life assurance
• Income protection
• Time off over winter break