Gestor de operadores n0

Sopra Steria is a European leader in consulting, digital services, and software development. They're looking for a Level 0 Operator to join the Control Center team of a large Public Administration entity.

Requirements

• At least 1 year of experience in incident management and follow-up
• Phone support for users and suppliers
• Operation environments and control centers
• Ticketing tool usage (highly valued Remedy)
• Microsoft Office tools (Excel, Word, Outlook, etc.)
• Catalan language - high level (essential)

Benefits

• Permanent contract
• 100% on-site in rotating shifts
• 23 days of vacation
• Life and accident insurance
• Flexible compensation plan (health insurance, nursery checks, transportation, food, and training)
• Access to Privilege Club with discounts with major brands
• Personalized onboarding