Oracle Support Engineer - Service Support
Sopra SteriaPune, Maharashtra, India
Posted December 16, 2025
Full Time
About the Company
Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions.
Job Description
Sopra Steria is seeking an Oracle Support Engineer - Service Support to provide first level support through taking calls and handling incidents or Service Requests, with a strong customer service focused approach and excellent phone etiquette. The ideal candidate will have a BCA/MCA degree and 2-4 years of experience in Oracle Financials modules and business intelligence tool and reporting.
Requirements
- Excellent verbal and written communication skills.
- Providing first level support through taking calls and handling the resulting incidents or Service Requests.
- Comfortable with UK working / holidays.
- Comfortable working in UK shifts.
- Strong customer service focused approach and Excellent phone etiquette.
- Willing to work on support environment.
- Decent Problem diagnosing and analytical skills.
- Understanding of business intelligence tool and reporting (Standard, Modified and Live reports)
- Experience on any Financials modules (GL,AP, Purchasing,AR, Order Management,FA,CM ) as a functional.
- Total Experience Expected: 02-04 years
