Retail Operations Manager Ticketing & Travel Services
SOS HR SolutionsKuwait
Posted January 5, 2026
Full Time
About the Company
SOS HR Solutions has delivered comprehensive, turnkey HR services across the Middle East since 1975, serving multinationals, large business houses, and government entities. The firm specializes in recruitment, specialized training, HR consultancy, and outsourcing, supported by a robust network of partners throughout the GCC and beyond. With over four decades of experience, SOS offers end‑to‑end solutions—from talent acquisition and assessments to resume writing and career development—ensuring clients receive tailored, high‑impact results. Its long‑standing reputation as a pioneer in the region makes it a trusted partner for organizations seeking to optimize human‑capital strategy and execution.
Job Description
Retail Operations Manager in Kuwait City, responsible for overseeing day-to-day retail operations, managing staff, and delivering exceptional customer service.
Requirements
- Bachelor's degree in Business, Travel Management, or a related field (Master's degree preferred)
- Proven experience (10+ years) in the travel or ticketing industry
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in using retail management software and technology
- Knowledge of industry regulations and quality assurance standards