Manager Operations
Sotera HealthCharlotte, North Carolina, United States
Posted January 10, 2026
Full Time
About the Company
Sotera Health is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry.
Job Description
The Operations Manager ensures maximum utilization of equipment and oversees or performs the scheduling and processing of product consistent with the customers' timeframe and quality requirements. The role involves supervising a Process Supervisor and ensuring all operations meet or exceed regulatory and Company standards.
Requirements
- Ensures that all product runs are scheduled and run in a manner consistent with the customers' turn-time and quality requirements.
- Maintains proper segregation of processed and non-processed product at all times.
- Coordinates downtime for preventative maintenance with the Maintenance Department.
- Reviews and approves all final processing data prior to certification to ensure that cycle times or loading patterns are in compliance with customer specifications.
- Approves system configuration logs on a daily basis; reviews source movement logs (Gamma) and temperature and humidity logs (EO) for accuracy.
- Verifies that all instrumentation had been calibrated before use.
- Prepares month end report that details system performance.
- Provides direction and support for the Process Supervisor and/or Shift Supervisors, routine feedback on performance issues and information pertaining to the operation.
- Maintains proper documentation and adherence to requirements including: Physical counts, Product segregation, Palletizing patterns, Special handling requirements, Damage reports, Company procedures, Reviews and approves weekly payroll hours.
- Responsible for the training of all operations employees.
- Assists with other tasks and special projects as assigned by the General Manager.
Benefits
- Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
- 401(k) program with Company match that immediately vests
- Paid holidays, vacation and sick time
- Free financial planning assistance
- Paid parental leave
- Education assistance
- Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
- Employee Assistance Program (EAP)
