Senior Technical Program Manager II, Conversational AI
SoundHound AIToronto, Ontario, Canada
Posted October 9, 2025
Full Time
About the Company
SoundHound AI is a global leader in voice and conversational intelligence, providing AI solutions that enable businesses to deliver exceptional customer experiences. Leveraging proprietary technology, the company's voice AI solutions offer best-in-class speed and accuracy in multiple languages, serving industries such as retail, finance, healthcare, and more. With a range of innovative products, including Smart Answering, Smart Ordering, and Amelia Platform, SoundHound AI powers millions of products and services, processing billions of interactions annually for top-tier businesses.
Job Description
As a Senior Technical Program Manager II, you'll oversee complex programs that bring our conversational AI products to life, ensuring smooth execution across teams and clients while driving measurable impact.
Requirements
- Lead the intake of program requests, evaluate risks, and set priorities for engineering teams.
- Drive execution end-to-end, facilitate technical decisions and trade-offs, and resolve escalations.
- Collaborate across engineering, product, business development, IT/SRE, and operations to ensure alignment.
- Establish and refine processes that improve scalability, predictability, and visibility.
- Implement mechanisms to optimize engineering velocity and quality.
- Mentor TPMs and engineers, embedding accountability and continuous improvement in team culture.
Benefits
- Comprehensive healthcare
- Paid time off
- Other benefits