RQ09657 - ITSM Specialist
Source CodeToronto, Ontario, Canada
Posted January 6, 2026
Contract / Temporary
About the Company
Source Code is a global STEM consulting and workforce solutions firm that partners with leading organizations across healthcare, government, energy, finance, and technology sectors. The company delivers end‑to‑end technology services—including cloud, AI, machine learning, mobile, and IoT—while sourcing and developing top STEM talent. By cultivating growth for both clients and consultants, Source Code builds dynamic partnerships that drive measurable success. Its deep industry expertise and proven track record with some of the world’s largest enterprises set it apart as a trusted advisor in the STEM consulting space.
Job Description
ITSM Specialist to provide execute and coordinate ITSM process activities and establish standard methodologies.
Requirements
- Experience in setting up ITSM processes.
- Experience with Remedy/eSMT or other service management tools
- Experience with reporting tools and data visualization e.g. PowerBI
- Experience with ITIL, release management, capacity management, incident and change management.
- Middleware Monitoring tools e.g. Dynatrace or other tools.