The Sr. Messaging Specialist will support various IT services, including Exchange Online, MS Teams, M365 Defender, and others. The role will be responsible for ticket fulfillment, providing recommendations, and performing duties such as applying operation guidelines, reviewing new services, and troubleshooting messaging software and hardware infrastructure.
Requirements
- Bachelor degree or diploma in IT, Computer Science, Math or Engineering or equivalent experience
- Ability to work evenings and/or weekends and/or during block time/change windows outside of normal Government of Alberta business hours
- 8 years of experience designing, planning, implementing and supporting On-Premesis Exchange 2016/2019, Exchange SE environment and Exchange Online in large organization of comparable size and complexity to the Government of Alberta
- 8 years of experience supporting email security related services like anti-spam, anti-phishing, access management
- 8 years of experience supporting Skype for Business or Microsoft Teams in an enterprise environment
- 8 years of experience with Microsoft architecture, installation and administration in a multi-server environment
Benefits
- Paid time off
- Health benefits
- Retirement plan